Thank you for choosing our menswear products! We hope you are satisfied with your purchase. If you need to return an item for any reason, please follow our return policy below.
- Return Eligibility
If you are not satisfied with your purchase, you can request a return within the specified time after receiving the item.
Returned items must be in unused condition with original tags and packaging intact. - Return Process
Please contact our customer support as soon as possible after receiving the item to let us know why you want to return the item and provide your order number.
Our customer service team will provide you with detailed instructions for return and the required return label (if applicable). - Shipping Costs
If the item is of quality problem or sent to the wrong place, we will cover the return shipping cost.
For returns for personal reasons (such as not suitable or not liked), customers are responsible for the return shipping cost. - Refund Processing
Once we receive the returned item and confirm that it is eligible for return, we will process the refund as soon as possible. The refund will be made to your original payment method, and the processing time may vary from bank to bank, usually 5-7 days. - Non-returnable situations
The following products cannot be returned for health and safety reasons:
Any unsealed or used underwear, socks, etc.
Specific promotional or discounted products (if marked).
- Responsibility for returned products
During the return process, customers are responsible for damage or loss of returned products, so it is recommended to use a trackable mailing method. - Contact customer service
If you have any questions or need further assistance, please contact us through our customer service contact information, we will serve you wholeheartedly.